ABOUT

About Dave Mays Automotive

The new building has all new equipment, diagnostic computers, and plenty of space for the technicians to repair all makes and models. Which will be continually updated as needed. In 2018, Dave met another local mechanic, Brian Decker, and the two became very good friends. Brian Decker has been helping people repair and maintain their cars for almost 30 years at that time. Brian asked if he could work for Dave until Dave retires, and then purchase the company from him at that point. And now, Brian and his wife Jenneina would like to welcome everybody to their wonderful business, where they not only repair cars, but they invest in their customers well being by providing honest, friendly, and competent service. We know you have choices and we thank you for choosing Dave Mays Automotive.

About Dave Mays Automotive

Dave Mays was obtaining his PhD in Entomology from the University of Florida when he started working on cars to support himself. As his skill level grew, he just knew that he could do a much better job repairing cars for the community than was currently available in Gainesville. Thus he created his own business. Dave Mays Automotive was founded officially in 1975, located in the Hughs Edwards Industrial Park in northeast Gainesville. He established his customer base through word of mouth and always showing the utmost concern for the customers needs and budget. His hard work was rewarded in 2006 when he was able to build a beautiful new 10 bay shop just across the street from his original location. The new building has all new equipment, diagnostic computers, and plenty of space for the technicians to repair all makes and models. Which will be continually updated as needed. In 2018, Dave met another local mechanic, Brian Decker, and the two became very good friends. Brian Decker has been helping people repair and maintain their cars for almost 30 years at that time. Brian asked if he could work for Dave until Dave retires, and then purchase the company from him at that point. And now, Brian and his wife Jenneina would like to welcome everybody to their wonderful business, where they not only repair cars, but they invest in their customers well being by providing honest, friendly, and competent service. We know you have choices and we thank you for choosing Dave Mays Automotive.

ASA’s Code of Ethics

The owners and managers of automotive service businesses that belong to the Automotive Service Association (ASA) agree to adhere to a Code of Ethics. ASA’s Code of Ethics is the automotive service industry’s standard for professional business practices.

To perform high-quality repair service at a fair and just price.
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each customer.
To promote good will between the motorist and members of the association.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer’s property while in our possession.
To maintain a system for fair settlement of customer’s complaints.
To cooperate with established consumer complaint mediation activities.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
To uphold the integrity of all members of the Automotive Service Association.

ASA’s Code of Ethics

To perform high-quality repair service at a fair and just price.
To use only proven merchandise of high quality distributed by reputable firms.
To employ the best skilled technicians obtainable.
To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
To have a sense of personal obligation to each customer.
To promote good will between the motorist and members of the association.
To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
To offer the customer a price estimate for work to be performed.
To furnish or post copies of any warranties covering parts or services.
To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
To notify the customer if appointments or completion promises cannot be kept.
To maintain customer service records for one year or more.
To exercise reasonable care for the customer’s property while in our possession.
To maintain a system for fair settlement of customer’s complaints.
To cooperate with established consumer complaint mediation activities.
To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
To uphold the integrity of all members of the Automotive Service Association.